Privacy Policy

Who Are We?

Manor Clearances is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

Your Personal Data – What Is It?

Personal data relates to an individual who can be identified by data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (GDPR). As of 25th May 2018, new regulations come into force which govern how your personal data can be collected, stored and handled. As a business which operates online, collection of some data is essential to operation of our business. This policy details how your data is handled, stored and deleted. GDPR requires that you positively confirm that you are willing for your data to be shared with Manor Clearances for the purposes of delivering you the services you request. No data is collected by Manor Clearances unless you contact us by email, phone or Facebook via the website. By taking one of these actions you are consenting to the information you provide being shared with Manor Clearances. Data you share including your name, email address and telephone number entered by you is retained only as necessary for us to provide the service to you that you have requested. All data is retained on a secure server by our webhost, which is subject to regular testing to ensure it remains secure. You have a right to request your personal data is deleted from our systems at any time. You may do this by emailing enquiries@manorclearances.com

How Do We Process Your Personal Data?

Manor Clearances complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. We use your personal data for the following purposes:

  • To operate the Manor Clearances website and deliver the services that individuals have requested
  • To inform individuals of news, events, activities or services running at Manor Clearances
  • In case of short notice cancellations we will hold data such as mobile phone numbers in order to contact customers

Sharing Your Personal Data

Your personal data will be treated as strictly confidential. We will only share your data with third parties outside of Manor Clearances with your consent. We will only share your information if;

  • You ask us to
  • The law requires us to

How Long Do We Keep Your Personal Data?

We will keep your personal data for no longer than reasonably necessary and in line with our legal and contractual obligations.

Your Rights and Your Personal Data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Just Clean holds about you
  • The right to request that Manor Clearances corrects any personal data if it is found to be inaccurate or out of date
  • The right to request your personal data is erased where it is no longer necessary for Manor Clearances to retain such data
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller
  • The right to object to the processing of personal data
  • The right to lodge a complaint

Further Processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and wherever necessary, we will seek your prior consent to the new processing.

Privacy and Cookies

Cookies add various functionality to our website and are required for certain functions to work. The following functions require the use of cookies on our website:

  • Google Analytics – this collects anonymous usage data that helps us monitor popular pages, traffic sources and other web statistics
  • Remembering personal information you enter into forms, so that you won’t have to fill it in twice 

Contact

To exercise all relevant rights, queries of complaints in the first instance, please contact: Manor Clearances, email enquiries@manorclearances.com